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Home: Help/Frequently Asked Question
Need Help?Check out our list of frequently asked questions for answers to your questions, or call us toll-free, 888-235-1318, Mon. - Fri., Mon-Fri 7:00am – 5:30pm, Sat 11:00am – 3:00pm CST. How to Order: 4 Easy Steps!
Order online or contact one of our Design Consultants toll-free at 888-235-1318. Expect to receive your order within 10 business days from the date of your approved order. About DeliveryMost murals are shipped in less than 10 business days from the time of your order. Our standard delivery charge is $19.95. All murals are shipped in high quality materials to ensure protection during shipping. All shipments to Alaska, Hawaii, and Puerto Rico will be charged an additional $15 for delivery and service. Express delivery to these locations will take an additional day. Express Delivery: We offer both next day air and 2nd business day express delivery service. Please contact us to get a price for overnight or 2nd day service. International Orders: Our delivery and service charges are for the United States and its possessions. Call us for rates on international delivery. Please specify surface or air mail. All prices and delivery charges are quoted in U.S. funds. Charges do not include duties, customs charges, or taxes. All such fees are paid for by the customer. When shipping international we must have a signed authorization and telephone number. Customer ServicePhone: Call 888-235-1318, Mon. – Fri., Mon-Fri 7:00am – 5:30pm, Sat 11:00am – 3:00pm CST Email: and you will receive an answer by the following business day. Printing InformationMural Size: The minimum mural size is 24 square feet. There is no maximum mural size. Materials: We print your murals on a Type II solid vinyl fabric backed wallcovering (15 oz). Our inks are highly fade resistant and UV protected. The material is tear-proof and completely washable with any non abrasive cleaner. All materials surpasses all fire code ratings for interior commercial applications Production: Your murals are shipped in 10 business days. Samples: Samples are available on the type II vinyl surface. We will print your image on the vinyl surface for $25. The cost of the sample is applied to the order when you order your full-size mural. Panels: The number of panels on your mural is determined by the size of the mural. We print overlap on all panels to ensure the image will line up during installation. Our maximum size per panel is 52". Any orders that exceed 52" will have multiple panels that will incorporate the overlap. GuaranteeAll materials are guaranteed for 1 year. Murals are subject to a 30% restock fee if returned. We will work with all customers to make sure they are 100% satisfied with their mural. |
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Questions and Answers:What sizes are available?
How much do they cost?
Do you accept international orders? Are wall murals “do-it-yourself”? Are the murals pre-pasted? What if the wall I want the mural on is not a smooth surface? Can a mural be cleaned? Will my wall be damaged when I remove a wall mural to redecorate? What are my size options? Who should hang my mural? What if my wall is too small? What if my wall is too large? Can I install a wall mural in a bathroom or other high-moisture
area? What if I see an artist I like, but not a specific print? Why is there a minimum size? Is there a maximum size? What if I am not sure I have a quality enough image? Why can’t I do a mural from a developed picture smaller than
8 x 10? What do I need to know before I begin hanging a wall mural? |
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For Customer Service, Call Toll-Free 888-235-1318, Mon-Fri 7:00am – 5:30pm, Sat 11:00am – 3:00pm CST ©2003-2010 Murals Your Way, Environmental Graphics, Inc. All Rights Reserved. |