Toll-free: 888-235-1318
Frequently Asked Questions/Help
General Questions
- What sizes are available?
- How much do they cost?
- Do you accept international orders?
- Are wall murals “do-it-yourself”?
- What are your murals printed on?
- Are the murals pre-pasted?
- What if the wall I want the mural on is not a smooth surface?
- Can a mural be cleaned?
- Will my wall be damaged when I remove a wall mural to redecorate?
- What are my size options?
- Who should hang my mural?
- What if I see an artist I like, but not a specific print?
- Why is there a minimum size?
- Is there a maximum size?
- Can you expedite my order?
Your Image/Custom Mural Questions
- What if I'm not sure my image is of a high enough quality for a mural?
- Why can’t I do a mural from a developed picture smaller than 8 x 10?
- How do I determine if copyright permission is required?
Hanging Instructions
General Questions
What sizes are available?
- Our Murals: Minimum size of 4 feet x 6 feet (122cm x 183cm), with no maximum.
- Your Image/Custom Murals: Minimum size of 12 square feet, with no maximum.
How much do they cost?
- Our Murals: $7.95 per square foot based on finished mural size ($85.57 per square meter).
- Your Image/Custom Murals: $8.95 per square foot based on finished mural size ($96.33 per square meter).
Do you accept international orders?
Yes. We welcome international orders and will ship to all locations served by FedEx. Canadian orders are shipped via UPS.
Are wall murals “do-it-yourself”?
Our murals go up much like wallpaper. If you are not comfortable or familiar with hanging wallpaper, we recommend that you consult a member of the Guild of Professional Paper Hangers.
What are your murals printed on?
We print our murals on Type-II solid vinyl fabric backed wallcovering (15 oz). Our inks are highly fade resistant and UV protected. The material is tear-proof and completely washable with any non abrasive cleaner. Our materials surpass all fire code ratings for interior commercial applications.
Are the murals pre-pasted?
No. Our research shows that a pre-pasted mural can be more work. Professional hangers will apply paste to pre-pasted paper anyway to ensure a quality hanging. We feel that it is better to apply paste to the paper at hanging, it makes for easier hanging and a better looking mural.
What if the wall I want the mural on is not a smooth surface?
If you have a textured wall, a wood-paneled wall, a wall made from cinder block, or any other rough surface, we recommend the installation of a “liner paper”, followed by 2 coats of flat latex paint. A liner paper is simply blank wallpaper which covers irregularities in the wall surface.
Can a mural be cleaned?
Should you need to clean your mural, lightly wash with a damp sponge. Excessive scrubbing or harsh materials may damage the printed surface.
Will my wall be damaged when I remove a wall mural to redecorate?
No, the wall will not be damaged. Following standard wallpaper removing procedures will ensure your wall will not be damaged upon removal.
What are my size options?
There is no size limitation. We are able to develop a mural in a size to meet your needs.
Who should hang my mural?
If you aren't comfortable hanging wallpaper, Murals Your Way recommends that you have a professional paper hanger install your custom or gallery mural. The Guild of Professional Hangers has a national network to serve you with a tradition of excellence. Using a pro will ensure your mural is hung to your complete satisfaction. You may find a professional by clicking here.
Can I install a wall mural in a bathroom or other high-moisture area?
Yes, if certain precautions are taken. The installed wall mural must be coated with a water-based polyurethane (several light coats) to protect it from moisture. In addition, if you suspect moisture exists behind the wall, an adhesive containing a mildewcide should be used.
What if I see an artist I like, but not a specific print?
Give our customer service department a call (888-235-1318), we will be able to check on the availability of your desired image as a mural.
Why is there a minimum size?
There is a minimum size of 4’x 6’ required for licensing of our product as a mural. The sizes can go either direction as long as one direction exceeds four feet and the other exceeds 6 feet.
Is there a maximum size?
There really is no maximum, within reason. The direction of the image may determine a maximum size more than anything. A person wouldn’t want to take a vertical image and stretch it to fit a hallway because of the way it would distort an image. If you have questions about making an image work, give us a call. We will help you determine how best to put a Murals Your Way mural on your wall.
Can you expedite my order?
Yes. However, because your mural is made-to-order, express delivery is only available once the mural has been produced. We offer both Next Day and 2nd Day express services. Please contact us for a price quote.
Your Image/Custom Mural Questions
What if I'm not sure my image is of a high enough quality for a mural?
Call us or email us. Tell us your concerns about the image and we can help you decide if it is going to turn out the way you want. We want you to love the mural you get, and we will do everything we can to ensure your image is going to turn out the way you want.
Why can’t I do a mural from a developed picture smaller than 8 x 10?
A developed image (in a small size) can’t be scanned at high enough quality to expand the image into a wall mural. However if you have the negative of the photo, we will more than likely be able to generate a mural. The better the picture the better the mural.
Hanging Instructions
What do I need to know before I begin hanging a wall mural?
Your major concern is the wall surface. It should be smooth, and free of irregularities. You should not use sizing or any other wall prep/primer. Doing so will cause adhesion problems. The ideal surface is an inexpensive flat latex paint. If you're unsure of your existing painted wall, we recommend 2 coats of flat latex. If the existing paint is a gloss or semi-gloss, use a medium grit sandpaper to roughen it. Please contact us if you have any questions.
