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Customer Service 1.888.235.1318
We Ship Internationally
Customer Service 1.888.235.1318
Help and FAQ'sGeneral Questions
Your Image/Custom Mural Questions
Hanging Instructions
General QuestionsWhat sizes are available?
How much do they cost?
Do you accept international orders?Yes. We welcome international orders and will ship to all locations served by FedEx. Canadian orders are shipped via UPS. Are wall murals “do-it-yourself”?Our murals go up much like wallpaper. If you are not comfortable or familiar with hanging wallpaper, we recommend that you consult a member of the Guild of Professional Paper Hangers. What are your murals printed on?You can choose vinyl or canvas. Vinyl: Smooth finish, ideal for murals from photos images or when a clean crisp look is desired. Printed on Type II, 15 oz, solid vinyl fabric-backed wallcovering. Printed with UV protected inks with 20 years of indoor fade resistance. May be used outdoors or in most areas when weatherproofing is applied. The material is tear proof and completely washable with mild soap and water. Won’t damage walls and may be removed and reinstalled one time. Our vinyl wall murals surpass all fire code ratings for interior commercial applications. Canvas: Textured matte finish, ideal for murals depicting painted images or when a softer look is desired. Printed on Type I, 9 oz., canvas. Printed with UV protected inks with 20 years of indoor fade resistance. Not recommended for outdoor use. The material is completely washable with mild soap and water. Canvas wall murals come rolled, not flat or framed. Canvas wall murals may only be installed once and are not flame resistant like our vinyl murals are. Are the murals pre-pasted?No. Our research shows that a pre-pasted mural can be more work. Professional hangers will apply paste to pre-pasted paper anyway to ensure a quality hanging. We feel that it is better to apply paste to the paper at hanging, it makes for easier hanging and a better looking mural. What if the wall I want the mural on is not a smooth surface?If you have a textured wall, a wood-paneled wall, a wall made from cinder block, or any other rough surface, we recommend the installation of a “liner paper”, followed by 2 coats of flat latex paint. A liner paper is simply blank wallpaper which covers irregularities in the wall surface. Can a mural be cleaned?Should you need to clean your mural, lightly wash with a damp sponge. Excessive scrubbing or harsh materials may damage the printed surface. Will my wall be damaged when I remove a wall mural to redecorate?No, the wall will not be damaged. Following commercial wallpaper removing procedures will ensure your wall will not be damaged upon removal. What are my size options?There is no size limitation. We are able to develop a mural in a size to meet your needs. Who should hang my mural?If you aren't comfortable hanging wallpaper, Murals Your Way recommends that you have a professional paper hanger install your custom or gallery mural. The Guild of Professional Hangers has a national network to serve you with a tradition of excellence. Using a pro will ensure your mural is hung to your complete satisfaction. You may find a professional by clicking here. Can I install a wall mural in a bathroom or other high-moisture area?Yes, if certain precautions are taken. The installed wall mural must be coated with a water-based polyurethane (several light coats) to protect it from moisture. In addition, if you suspect moisture exists behind the wall, an adhesive containing a mildewcide should be used. What if I see an artist I like, but not a specific print?Give our customer service department a call (888-235-1318), we will be able to check on the availability of your desired image as a mural. Why is there a minimum size?There is a minimum size of 4’x 6’ required for licensing of our product as a mural. The sizes can go either direction as long as one direction exceeds four feet and the other exceeds 6 feet. Is there a maximum size?There really is no maximum, within reason. The direction of the image may determine a maximum size more than anything. A person wouldn’t want to take a vertical image and stretch it to fit a hallway because of the way it would distort an image. If you have questions about making an image work, give us a call. We will help you determine how best to put a Murals Your Way mural on your wall. Can you expedite my order?Yes. However, because your mural is made-to-order, express delivery is only available once the mural has been produced. We offer both Next Day and 2nd Day express services. Please contact us for a price quote. Your Image/Custom Mural QuestionsWhat if I'm not sure my image is of a high enough quality for a mural?Call us or email us. Tell us your concerns about the image and we can help you decide if it is going to turn out the way you want. We want you to love the mural you get, and we will do everything we can to ensure your image is going to turn out the way you want. Why can’t I do a mural from a developed picture smaller than 8 x 10?A developed image (in a small size) can’t be scanned at high enough quality to expand the image into a wall mural. However if you have the negative of the photo, we will more than likely be able to generate a mural. The better the picture the better the mural. Hanging InstructionsWhat do I need to know before I begin hanging a wall mural?Your major concern is the wall surface. It should be smooth, and free of irregularities. You should not use sizing or any other wall prep/primer. Doing so will cause adhesion problems. The ideal surface is an inexpensive flat latex paint. If you're unsure of your existing painted wall, we recommend 2 coats of flat latex. If the existing paint is a gloss or semi-gloss, use a medium grit sandpaper to roughen it. Please contact us if you have any questions. |



